RETURNS & SIZE EXCHANGES
We do not accept change-of-mind returns or offer refunds for size preferences. We do accept one size exchange per eligible standard item, subject to availability.
Please review the product details and size information before ordering. Custom and personalized items are not eligible for size exchanges.
HOW TO REQUEST AN EXCHANGE
Email chandlercorbeille@gmail.com within 7 calendar days of delivery. Include your order number, the item you wish to exchange, and the replacement size you would like.
Items must be unworn, unwashed, and free of stains, odors, pet hair, or damage.
Please wait for approval and return instructions before mailing anything. Once approved, your item must be mailed back within 7 calendar days using tracked shipping. Keep your tracking number and mailing receipt until the exchange is complete.
EXCHANGE SHIPPING
Customers pay the tracked shipping cost to send the approved item back to Happy Healing Babes.
Once we receive and inspect the eligible item, HHB will cover standard U.S. shipping for one replacement size per item. Original shipping charges are nonrefundable.
Please confirm replacement availability with us before sending your item. If your requested size is unavailable, we’ll discuss the available options before approving the exchange.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Something not right? Email chandlercorbeille@gmail.com as soon as possible with your order number, a description of the issue, and photos of the item and packaging.
We’ll work with you to arrange an appropriate replacement or refund. HHB will cover any necessary return or replacement shipping when an item is defective or we sent the wrong item.
The ordinary size-exchange restrictions do not apply to these issues.
REFUNDS
When a refund is approved, it will be issued to the original payment method. Your bank or payment provider may require additional time to post it.
CANCELLATIONS
Production begins quickly after an order is placed, so we cannot accept customer cancellation requests. Please double-check your size, color, and shipping information before completing checkout.
These policies do not limit any rights or remedies available under applicable law.